Calls

Create Call

Headers

AuthorizationstringRequired

Bearer authentication of the form Bearer <token>, where token is your auth token.

Request

This endpoint expects an object.
customerslist of objectsOptional

This is used to issue batch calls to multiple customers.

Only relevant for outboundPhoneCall. To call a single customer, use customer instead.

namestringOptional<=40 characters
This is the name of the call. This is just for your own reference.
schedulePlanobjectOptional
This is the schedule plan of the call.
transportobjectOptional
This is the transport of the call.
assistantIdstringOptional
This is the assistant ID that will be used for the call. To use a transient assistant, use `assistant` instead. To start a call with: - Assistant, use `assistantId` or `assistant` - Squad, use `squadId` or `squad` - Workflow, use `workflowId` or `workflow`
assistantobjectOptional
This is the assistant that will be used for the call. To use an existing assistant, use `assistantId` instead. To start a call with: - Assistant, use `assistant` - Squad, use `squad` - Workflow, use `workflow`
assistantOverridesobjectOptional

These are the overrides for the assistant or assistantId’s settings and template variables.

squadIdstringOptional
This is the squad that will be used for the call. To use a transient squad, use `squad` instead. To start a call with: - Assistant, use `assistant` or `assistantId` - Squad, use `squad` or `squadId` - Workflow, use `workflow` or `workflowId`
squadobjectOptional
This is a squad that will be used for the call. To use an existing squad, use `squadId` instead. To start a call with: - Assistant, use `assistant` or `assistantId` - Squad, use `squad` or `squadId` - Workflow, use `workflow` or `workflowId`
workflowIdstringOptional
This is the workflow that will be used for the call. To use a transient workflow, use `workflow` instead. To start a call with: - Assistant, use `assistant` or `assistantId` - Squad, use `squad` or `squadId` - Workflow, use `workflow` or `workflowId`
workflowobjectOptional
This is a workflow that will be used for the call. To use an existing workflow, use `workflowId` instead. To start a call with: - Assistant, use `assistant` or `assistantId` - Squad, use `squad` or `squadId` - Workflow, use `workflow` or `workflowId`
workflowOverridesobjectOptional

These are the overrides for the workflow or workflowId’s settings and template variables.

phoneNumberIdstringOptional

This is the phone number that will be used for the call. To use a transient number, use phoneNumber instead.

Only relevant for outboundPhoneCall and inboundPhoneCall type.

phoneNumberobjectOptional

This is the phone number that will be used for the call. To use an existing number, use phoneNumberId instead.

Only relevant for outboundPhoneCall and inboundPhoneCall type.

customerIdstringOptional

This is the customer that will be called. To call a transient customer , use customer instead.

Only relevant for outboundPhoneCall and inboundPhoneCall type.

customerobjectOptional

This is the customer that will be called. To call an existing customer, use customerId instead.

Only relevant for outboundPhoneCall and inboundPhoneCall type.

Response

Callobject
OR
CallBatchResponseobject