Webhooks

Server Message

Request

This endpoint expects an object.
messageobjectRequired

These are all the messages that can be sent to your server before, after and during the call. Configure the messages you’d like to receive in assistant.serverMessages.

The server where the message is sent is determined by the following precedence order:

  1. tool.server.url (if configured, and only for “tool-calls” message)
  2. assistant.serverUrl (if configure)
  3. phoneNumber.serverUrl (if configured)
  4. org.serverUrl (if configured)

Response

This is the response that is expected from the server to the message.

Note: Most messages don’t expect a response. Only “assistant-request”, “tool-calls” and “transfer-destination-request” do.

messageResponseobject

This is the response that is expected from the server to the message.

Note: Most messages don’t expect a response. Only “assistant-request”, “tool-calls” and “transfer-destination-request” do.