Assistant is a fancy word for an AI configuration that can be used across phone calls and Vapi clients. Your voice assistant can augment your customer support and experience for call centers, business websites, mobile apps, and much more.

There are three core components: Transcriber, Model, and Voice. These can be configured, mixed, and matched for your use case.

There are also various other configurable properties you can find here
Below, check out some ways you can layer in powerful customizations and features to meet any use case.

Advanced Concepts