Create web-based chat sessions with your assistants using the new Web Chat
integration with OpenAI Web Chat Requests
. Accept user input as strings or message arrays and manage conversations with session and customer information.
- Inworld TTS Voice Provider Integration: You can now customize which language
Inworld Voices
use likeEnglish
,Chinese
, andKorean
. You can also set the TTSmodel
and toggle voice caching withcachingEnabled
.

-
Additional Customer Information Fields: You can now include
email
andexternalId
fields when creating customers. You can also disable the E164 number format check withnumberE164CheckEnabled
– setting it tofalse
lets you use non-E164 numbers like1234
orabc
, useful for dialing non-standard numbers on SIP trunks. This lets you store extra contact information and link customers to external systems. -
schedulePlan
No Longer Required in Campaigns: You can now create campaigns without specifying aschedulePlan
.
Behavior Change: The Chat.assistantOverrides
property now only supports variable substitution in chat contexts, limiting its functionality compared to previous versions.