Get the (almost) daily changelog

New Ended Reasons for SIP Inbound Calls

You can now handle SIP inbound call failures with two new endedReason values:

  • call.ringing.sip-inbound-caller-hungup-before-call-connect: Use this when a caller hangs up before the call connects
  • call.ringing.error-sip-inbound-call-failed-to-connect: Use this when there’s a connection error

These values are available in all call event schemas, including Call, ServerMessageStatusUpdate, and ServerMessageEndOfCallReport. Implement precise error handling for your SIP inbound calls by checking for these specific failure scenarios.