Changelog

Voicemail Detection & Handling Improvements

1. Enhanced Beep Detection: Improve voicemail detection accuracy with CreateVoicemailToolDTO.beepDetectionEnabled specifically for Twilio-based calls. This feature detects the characteristic beep sound that indicates voicemail recording has started.

2. Workflow Voicemail Integration: Configure comprehensive voicemail handling in workflows with enhanced message and detection capabilities:

   • Workflow.voicemailMessage: Custom messages for voicemail scenarios (up to 1000 characters)
   • Workflow.voicemailDetection: Configurable detection methods for different providers

3. Assistant Voicemail Enhancement: Improved voicemail handling in assistant configurations with Assistant.voicemailMessage and Assistant.voicemailDetection for consistent behavior across all conversation types.

4. Multiple Detection Methods: Choose from various voicemail detection providers:

   • Google: GoogleVoicemailDetectionPlan for AI-powered detection
   • OpenAI: OpenAIVoicemailDetectionPlan for intelligent voicemail recognition
   • Twilio: TwilioVoicemailDetectionPlan for carrier-level detection
   • Vapi: VapiVoicemailDetectionPlan for integrated detection

5. Beep Detection for Call Flows: The new beep detection capability works specifically with Twilio transport, providing reliable voicemail identification when traditional detection methods may not be sufficient.

6. Voicemail Tool Configuration: Enhanced tool rejection and messaging capabilities ensure appropriate handling when voicemail is detected, with configurable responses based on your business requirements.

Voicemail Management Features