What's New?

Model Intelligence: You can now set your assistant’s transcriber, llm, and voice models in one click with a Model Preset (choose between Balanced, High Intelligence, Ultra Fast, or Cost Saver), and see the latency, cost, and quality metrics for your chosen models so you can compare options and optimize with data.

Recording Download URLs in the End of Call Report: The end of call report now includes short-lived presigned download URLs for your call recordings and logs, so you can download them directly.

End of Call Reports with Zero Data Retention: End of call reports are now reliably delivered for transient assistants running under Zero Data Retention.