Creating Free Phone Numbers

This guide details how to create free phone numbers on the Vapi platform, which you can use with your assistants or squads.

1

Open Phone Numbers

Open the Dashboard. Select Phone Numbers.

2

Choose a free Vapi number

Select Create Phone Number, then choose Free Vapi Number under Phone Number Options.

3

Enter an area code

Enter a supported US area code in Area Code. If the Dashboard displays Payment method required, add a payment method before continuing.

Vapi-managed free phone numbers support US area codes. To use an international number, choose one of the import options under Phone Number Options.

4

Create the number

Select Create. Vapi assigns an available phone number with the area code you entered.

It can take a few minutes for the phone number to become active. Calls will not work until activation is complete.

5

Assign inbound calls

Open the new phone number. Under Inbound Settings, choose the Assistant or Squad that should handle incoming calls, then select Save.

Understand billing and usage restrictions

• The number is free, but calls are not. Calls and other platform usage consume credits and are billed according to Vapi pricing.
• Free Vapi numbers are for US national use. They cannot make international calls. For international use, import a number from another provider.
• Outbound calling not supported. Import a number from a supported telephony provider when you need higher-volume outbound calling. See Outbound calling.
• Outbound Campaigns require an imported number. Free Vapi numbers cannot be used to launch Outbound Campaigns.
• You are responsible for lawful use. Obtain the required consent before making outbound calls and follow applicable calling, telemarketing, and do-not-call rules. See the TCPA consent guide and Vapi Terms of Service.

Frequently Asked Questions