Phone numbers

Creating Free Phone Numbers

Creating free phone numbers on the Vapi platform

This guide details how to create free phone numbers on the Vapi platform, which you can use with your assistants or squads.

You get one free Vapi phone number, which you can create without a saved payment method, and your Success Package may include more. See Pricing and Success Packages. Free Vapi numbers use US area codes and support US national calling only.

1

Open Phone Numbers

Open the Dashboard. Select Phone Numbers.

2

Choose a free Vapi number

Select Create Phone Number, then choose Free Vapi Number under Phone Number Options.

Open Phone Numbers and start the creation flow.
3

Enter an area code

Enter a supported US area code in Area Code. If the Dashboard displays Payment method required, add a payment method before continuing.

Vapi-managed free phone numbers support US area codes. To use an international number, choose one of the import options under Phone Number Options.

Choose Free Vapi Number and enter a US area code.
4

Create the number

Select Create. Vapi assigns an available phone number with the area code you entered.

It can take a few minutes for the phone number to become active. Calls will not work until activation is complete.

5

Assign inbound calls

Open the new phone number. Under Inbound Settings, choose the Assistant or Squad that should handle incoming calls, then select Save.

Understand billing and usage restrictions

  • The number is free, but calls are not. Calls and other platform usage consume credits and are billed according to Vapi pricing.
  • Free Vapi numbers are for US national use. They cannot make international calls. For international use, import a number from another provider.
  • Outbound calling not supported. Free Vapi numbers are inbound only. Import a number from a supported telephony provider to make outbound calls. See Outbound calling.
  • Outbound Campaigns require an imported number. Free Vapi numbers cannot be used to launch Outbound Campaigns.
  • Porting out is not supported. A free Vapi number is provisioned on Vapi’s own carrier accounts, not a carrier account you hold, so there is no account number or port-out PIN to request and the number cannot be ported to another carrier.
  • You are responsible for lawful use. Obtain the required consent before making outbound calls and follow applicable calling, telemarketing, and do-not-call rules. See the TCPA consent guide and Vapi Terms of Service.

Frequently Asked Questions

You get one free Vapi phone number, and your Success Package may include more. See Pricing and Success Packages. You can create your free number without a saved payment method.

No. Free Vapi numbers use US area codes and support US national calling only. Import a number from another provider for international use.

No. The Vapi-managed phone number is free, but calls and other platform usage still consume credits and are billed according to Vapi pricing.

No. Free Vapi numbers are provisioned on Vapi’s own carrier accounts, so there is no account number or port-out PIN Vapi can provide. To manage a number under your own carrier account, buy or port it into that provider directly, then import it into Vapi.