Phone numbersTelephony integrations

Import number from Twilio

Import a new or existing number from Twilio

Overview

As you scale your agents, you may want to use other telephony providers, like Twilio. In this guide, you’ll learn how to add a new or existing Twilio number to Vapi.

Prerequisites

Get started

1

Buy a Phone Number via Twilio (if needed)

If you don’t have a Twilio number, purchase one in your Twilio console’s “Buy a number” section.

The Twilio 'Buy a Number' page in the Twilio console.
2

Get Your Twilio Account SID & Auth Token

In your Twilio console, go to “API keys & tokens” to find your Account SID and Auth Token.

Navigate to the credentials section of your Twilio account.
3

Import Your Number in the Vapi Dashboard

  1. Go to the “Phone Numbers” section in Vapi and click “Import”.
Click 'Import' in the 'Phone Numbers' tab of your dashboard.
  1. Enter your phone number and Twilio credentials, then click “Import”.
4

Your number is ready now ready

You can use the number with an assistant for inbound or outbound calls.

The phone number detail page, where you can configure your phone number.