Sympana Connector

Overview

Sympana Connector adds a plug-and-play automation layer between your Vapi agents and GoHighLevel (GHL). It replaces brittle middleware such as Make, Zapier, or custom servers with a managed experience that handles outbound sequences, inbound routing, data syncing, and CRM-specific logic directly inside GHL. Teams deploy workflows that usually take six to eight hours of engineering work in a single click, while keeping every interaction inside the familiar GHL UI.

Key benefits

• Instant outbound calling: Trigger Vapi-powered outbound calls from any GHL workflow, pipeline stage, or CRM event.
• Full inbound agent support: Run receptionist-style agents with routing, dispatching, voicemail capture, and post-call summaries.
• Native GoHighLevel automation: Manage calendars, appointments, tags, notes, opportunities, and contact syncing without manual API mapping.
• Advanced timezone intelligence: Automatically reach leads during the best-performing windows based on their local timezone.
• No servers or backend work: Everything ships prebuilt for Vapi + GHL, so you skip hosting, HTTP nodes, and custom scripts.
• HIPAA + GDPR ready: Use one connector for both compliance regimes.
• Deploy complete systems in minutes: Launch outbound, inbound, and appointment flows using the 50+ starter automations Sympana supplies.
• Enterprise stability: Built for agencies that need scale, retry logic, and observability for high-volume calling.

How it works

Why Sympana instead of the native GoHighLevel connector?

Vapi ships a lightweight GoHighLevel integration for simple actions (create contact, basic calendar bookings). Sympana extends that by covering the entire automation lifecycle:

• Workflow-level control: Vapi’s native tools handle single actions, while Sympana orchestrates full outbound sequences and multi-step flows with retries.
• Pipeline + CRM syncing: Sympana manages pipelines, tags, opportunities, and notes, ensuring every call outcome lands in the right place automatically.
• Bidirectional call handling: Run outbound campaigns and inbound routing/dispatch from the same connector.
• Timezone + sequencing logic: Built-in intelligence determines the best call windows and handles follow-up attempts without extra logic blocks.
• Operational stability: Sympana includes monitoring, rate controls, and scaling patterns purpose-built for high-volume agencies.

Replacing traditional automation stacks

Sympana removes the layers normally required when gluing Vapi to GHL through generic automation tools:

• No server setup or maintenance
• No HTTP calls or REST node mapping
• No API schema management
• No multi-step workflow chaining
• No external tools required
• Real-time syncing between Vapi events and GHL objects

Most agencies report that 95% of Sympana actions are completely free. Only Place Call Trigger, Get Call, and Wait (For Lead’s Time) consume paid usage, so you can automate qualification flows, bookings, outbound sequences, inbound dashboards, tagging, notes, and CRM syncing at no extra cost.

See it in action

Visit Sympana University for video walkthroughs, deep dives, and implementation guides that cover linking Vapi, configuring GHL flows, and launching production-ready systems. The tutorials show both outbound and inbound deployments so you can mirror proven playbooks.

Get started

1. Install Sympana Connector inside your GoHighLevel agency and authorize the sub-accounts that need Vapi-powered automations.
2. Link your Vapi agents through Sympana’s setup form to sync tools, phone numbers, and calendars instantly.
3. Import the 50 prebuilt automations or clone them to customize outbound campaigns, inbound routing trees, appointment schedulers, and post-call follow-ups.

Once connected, every Vapi agent can run fully automated, CRM-aware voice experiences inside GoHighLevel with zero backend engineering and no external automation stack.