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Zadarma SIP Integration

How to integrate SIP Zadarma to Vapi

Integrate your Zadarma SIP trunk with Vapi.ai to enable your AI voice assistants to handle calls efficiently. Follow the steps below to set up this integration:

1. Retrieve Your Vapi.ai Private Key

  • Log in to your Vapi.ai account.
  • Navigate to Organization Settings.
  • In the API Keys section, copy your Private Key.

2. Add Your Zadarma SIP Credentials to Vapi.ai

You’ll need to send a curl request to Vapi.ai’s API to add your SIP credentials:

  • Private Key: Your Vapi.ai private key.
  • Trunk Name: A name for your SIP trunk (e.g., “Zadarma Trunk”).
  • Server Address: The server address provided by Zadarma (e.g., “sip.zadarma.com”).
  • SIP Number: Your Zadarma SIP number.
  • SIP Password: The password for your Zadarma SIP number.

Here’s the curl command to execute:

$curl -L 'https://api.vapi.ai/credential' \\
>-H 'Content-Type: application/json' \\
>-H 'Authorization: Bearer YOUR_PRIVATE_KEY' \\
>-d '{
>  "provider": "byo-sip-trunk",
>  "name": "Zadarma Trunk",
>  "gateways": [
>    { "ip": "sip.zadarma.com" }
>  ],
>  "outboundLeadingPlusEnabled": true,
>  "outboundAuthenticationPlan": {
>    "authUsername": "YOUR_SIP_NUMBER",
>    "authPassword": "YOUR_SIP_PASSWORD"
>  }
>}'

Replace YOUR_PRIVATE_KEY, YOUR_SIP_NUMBER, and YOUR_SIP_PASSWORD with your actual credentials.

If successful, the response will include an id for the created credential, which you’ll use in the next step.

3. Add Your Virtual Number to Vapi.ai

Next, associate your virtual number with the SIP trunk in Vapi.ai:

  • Private Key: Your Vapi.ai private key.
  • Number Name: A name for your virtual number (e.g., “Zadarma Number”).
  • Virtual Number: Your Zadarma virtual number in international format (e.g., “15551111111”).
  • Credential ID: The id from the previous step.

Use the following curl command:

$curl -L 'https://api.vapi.ai/phone-number' \\
>-H 'Content-Type: application/json' \\
>-H 'Authorization: Bearer YOUR_PRIVATE_KEY' \\
>-d '{
>  "provider": "byo-phone-number",
>  "name": "Zadarma Number",
>  "number": "YOUR_VIRTUAL_NUMBER",
>  "numberE164CheckEnabled": false,
>  "credentialId": "YOUR_CREDENTIAL_ID"
>}'

Replace YOUR_PRIVATE_KEY, YOUR_VIRTUAL_NUMBER, and YOUR_CREDENTIAL_ID with your actual details.

4. Assign Your Voice Assistant to Handle Calls

  • In your Vapi.ai dashboard, go to the Build section and select Phone Numbers.
  • Click on your Zadarma Number.
  • In the Inbound Settings section, assign your voice assistant to handle incoming calls.
  • In the Outbound Form section, assign your voice assistant to handle outgoing calls.

5. Configure Incoming Call Reception in Zadarma

To forward incoming calls from your Zadarma virtual number to Vapi.ai:

  • Log in to your Zadarma account.
  • Navigate to Settings → Virtual phone numbers.
  • Click the ⚙ (gear) icon next to your number.
  • Open the External server tab.
  • Enable External server (SIP URI).
  • Enter the address: YOUR_VIRTUAL_NUMBER@sip.vapi.ai (replace YOUR_VIRTUAL_NUMBER with your number in international format).
  • Click Save.

By following these steps, your Zadarma SIP trunk will be integrated with Vapi.ai, allowing your AI voice assistants to manage calls effectively.