Manage pay-as-you-go billing and credits
Manage pay-as-you-go billing and credits
This guide shows you how to set up billing for a pay-as-you-go subscription. By the end, you can fund the subscription and configure automatic credit purchases.
Prerequisites
- An Admin role in the organization.
Steps
Open the Billing page
Sign in to the Vapi Dashboard, select the organization you want to fund, open Settings, then select Billing & Add-Ons.
Add a payment method
In Payment method, enter the billing email and card details. Select the checkmark beside each field to save it.
To replace a saved card, select the pencil beside Payment method, enter the new card details, then select the checkmark.
Buy credits
At the top of the Billing page, select Buy credits. In Purchase Vapi credits, enter at least $10 in Amount to purchase, then select Purchase.
Complete any verification requested by the card issuer. A successful purchase increases the credit balance and appears as Finalized in Credit purchase history.
Optional: Configure auto reload
In Payment method, turn on Enable auto reload. Enter at least $10 in Amount to reload, then enter the balance that should trigger the purchase in When threshold reaches.
Select Save changes, review the confirmation, then select Confirm. If the current balance is at or below the threshold, saving the plan charges the payment method immediately.
Download billing records
Select Download monthly statement in Credit purchase history to create a statement for a selected month.
To download an invoice for an eligible payment, select the payment, then select Download invoice (PDF). Enter the requested invoice information and select Confirm.