OpenAI
Use OpenAI GPT models with your Vapi voice agent
OpenAI provides language models for Vapi voice agents.
You can use OpenAI through Vapi’s default integration, or connect your own account in Integrations.
Supported capability
Language model
Set model.provider to openai and model.model to a GPT model.
For additional API configuration options, review the OpenAIModel fields in the Create Assistant API reference.
Service tier
For latency-sensitive assistants, you can request OpenAI’s faster processing tier by setting model.serviceTier on a supported model.
serviceTier applies only to models that support fast processing: gpt-5.6-sol, gpt-5.6-terra, gpt-5.6-luna, and gpt-5.5. It is ignored for other models. When unset, Vapi uses the service tier configured for your OpenAI project. See OpenAI’s pricing for fast-tier rates.