Legacy voice migration guide
Voice availability update
We’re updating Vapi Voices. Some legacy voices are being phased out while others will continue to be available.
Voices being retired on March 1, 2026
The following voices will be retired and are no longer available for new assistants:
- Spencer
- Neha
- Harry
- Cole
- Paige
- Hana
- Lily
- Kylie
- Rohan
Voices that are staying
The following Vapi Voices will continue to be fully supported and are not being retired:
- Elliot
- Savannah
- Leo
- Zoe
- Mia
- Jess
- Zac
- Dan
- Leah
- Tara
If you’re currently using one of the voices that are staying, no action is required on your part.
What this means
- Existing assistants using these voices will continue to work during the transition period
- New assistants can no longer be created using legacy voices
- After March 1, 2026, any assistants still using legacy voices will be automatically switched to the default replacement voice (Option 1 in the table below)
Replacement voice mapping
We’ve selected replacement voices from ElevenLabs using their voice matching tool to find the closest match in tone and style. These voices are priced similarly to your existing voice.
Option 1 is the default fallback — if you don’t switch by March 1, your assistant will automatically be switched to the Option 1 voice.
FAQs
How were the replacement voices selected?
We used ElevenLabs’ voice matching tool to find the most appropriate replacements for each legacy voice based on tone, style, and characteristics. Replacements should not change your pricing.
What happens if I don't switch by March 1?
Any assistants still using legacy voices after March 1, 2026 will be automatically switched to the Option 1 (default fallback) voice shown in the table above.
How do I switch my voice now?
You can switch your assistant’s voice in two ways:
- Dashboard: Go to your assistant settings and select a new voice from the dropdown
- API: Update the
voiceIdfield in your assistant configuration via the API
Can I choose a different replacement voice?
Yes! We provide three recommended options for each legacy voice, but you’re free to choose any available voice that fits your needs. We encourage you to switch before March 1 so you can select the voice that works best for you.
I'm an Enterprise customer — can I get help with the transition?
Yes. Your account team will reach out with personalized support. If you have questions in the meantime, contact your account team directly.
Who can I contact if I have questions?
Reach out to support@vapi.ai or contact your account team if you’re an Enterprise customer.
Are the staying voices (Elliot, Savannah, Leo, etc.) affected?
No. Elliot, Savannah, Leo, Zoe, Mia, Jess, Zac, Dan, Leah, and Tara are continuing and are not being retired. If you’re using one of these voices, no action is required.